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FREQUENTLY ASKED QUESTIONS

I know that you have surveyed this site in the past, can you give me a copy on disk?

Why have you left the Drawing No off the drawing?
Why can't I insert your Survey on my site layout?

I know that you have surveyed this site in the past, can you give me a copy on disk?

Like an old master negative, an archive copy of the survey is kept on record. Like an old master negative there is a cost involved in reproducing a duplicate copy.
 
It is our company policy to only issue copies of the original data to our original client. The rates reflect the amount of processing involved in restoring the data from archive, processing the data, materials post and packing and the surveyor / workstation time.
 
If the Survey is more than two years old or if the site has changed hands and a new development team is involved then we cannot issue information without a site inspection and update by a Survey Team.
 
This policy is imposed on us by our insurers and ensures that the information issued is fully covered by all the usual insurances and guarantees you expect from a new Survey
 
Please contact us, quoting the Job No of File Name for verification of file sizes and we will despatch your disks on receipt of payment.

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Why have you left the Drawing No off the drawing?

Yes, the drawing number box on the title sheet is probably left blank, this is intentional and for our Clients to complete with a number in their own naming convention.
 
The important and unique information from the ELS point of view is the File Name and Job Number shown in the Title Box.

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Why can't I insert your Survey on my site layout?

It could be the Units.
The default setting for most Survey Companies is metres, this is historical and dates back many years (even in the days of imperial levels, the grid system was metric), the Ordnance Survey National Grid is quoted in metres and in an effort to keep numbers small on large sites a system of one drawing unit equals one metre is adopted.
 
If your drawing is using 1 drawing unit equals 1mm  then you could insert our drawing at a factor of 0.001. on the X and Y axis.  (It would be a good idea to change the insertion base point on our drawing first so that is does not get lost in hyperspace.  The base point of our drawing is 0,0, use the AutoCad BASE Command to set the insertion base point to the bottom left corner of the sheet or some other known point on the survey.)
 
The best course of action is to specify the units you require before we deliver the data files, we have a quick simple routine to convert from metres to millimetres before delivery, this allows us to work in metres as usual and then automatically carry out all the commands above and also change settings like LTSCALE to the correct values.

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Last modified: May 26, 2005